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Customer Service Pro

Location : 85395
Job Type : Direct
Compensation : 45000.00 - 50000.00 USD/YEAR
Hours : Full Time
Required Years of Experience : 3+
Required Education : High School Diploma Required. Bachelors Preffered
Travel : No
Relocation : No
Industry : Manufacturing
Job Category : Clerical/Admin

Job Description :

Email Resume to Danielle@corporatejobbank.com


 


 


 


OUR PEOPLE MAKE THE DIFFERENCE!


 


We have an incredible opportunity for several experienced, and skilled Customer Service Representatives in the Goodyear, Arizona area.


 


Our client is a family owned, internationally recognized brand of luxury consumer goods with facilities in the Goodyear, Arizona area.


 


Our client values each individual. Their leadership manages at all levels to the organization’s Mission, Vision, and Values.  They strive to be the very best worldwide provider of their product lines.  Be proud of what you do and who you are.  


 


Excellent customer service and creative problem solving is the key to creating lifelong customers.  Every day will bring a new challenge and those candidates who are solution oriented will succeed. Join our team!


 


Our client’s Customer Service Representatives answer calls from various customers including product owner, dealers, installers, distributors, designers, and service partners.


 


 


The Customer Service Representative will support several luxury consumer good brands by providing high-quality customer service, professional and timely communications, and customer-centric communications.


 


The Customer Service Representative will answer a wide variety of questions and creatively resolve unique problems involving several product lines.


 


Job Sampling:


·         You will provide initial issue/product troubleshooting and recommend a course of action to resolve the customers’ needs and concerns.


·         As the voice of the company, you will provide professional, personable, timely & accurate responses to customer and field service phone calls.


·         You will ensure customer satisfaction by finding creative solutions and negotiating mutually beneficial solutions.


·         You will verify and maintain customer account details while documenting customer interactions in the Customer Relationship Management database.


Required Qualifications :

Essential Knowledge, Skills, Abilities, and Experience:


·         Superb customer service skills.


·         2+ years of brand based customer service experience in an environment requiring troubleshooting and/or problem-solving


·         Ability to negotiate complex transactions to the mutual benefit of the customer and employer.


·         Polished and professional communication style and delivery.


·         Problem solving and issue resolution skills.


·         High School Diploma or GED a must.


·         Bachelor’s Degree or other advanced education in a related discipline a plus but is not required.


·         Intermediate software skills (ability to navigate and document several different software systems and ques while in active discussion with customers.)


·         The selected candidate will complete thorough pre-employment screening, including drug testing, criminal history screening, work history verifications, and educational history verifications.  


 


 


Danielle Breon   


danielle@corporatejobbank.com


Corporate Job Bank


Our People Make the Difference


Phone:               480-907-7479


 


 


Corporate Job Bank is an Equal Opportunity Employer


Corporate Job Bank is a Drug Free Workplace


 


ABOUT CORPORATE JOB BANK:


With nearly 30 years in the business, Corporate Job Bank is committed to providing valuable opportunities to both organizations and candidates alike. We pride ourselves on our ability to match organizations and people based on values, skills, and opportunities.


 


We have been ranked as the #1 Staffing Firm by Ranking Arizona for 15 years running earning us the coveted “Platinum Ranking” in our industry.


 


We are a full service personnel firm providing temporary, temp-to-hire, and direct hire services ranging from the production personnel to the upper levels of management.


 


We service multiple sectors including:


·                 Government


·                 Manufacturing (Aerospace, Defense, Consumer Goods, Medical, and Regulated Industries.)


·                 Banking and Finance


·                 Mortgage and Loan Servicing


·                 Medical (Private Practice, Specialty and Sub-Specialty, Outpatient Facilities)


·                 Engineering and Information Technology


·                 Healthcare and Medical


·                 Technology


·                 Leadership


 


Our staff and management team believe in hard work and we conduct our business with professional ethics and integrity!


 


Our people make the difference!






Email Resume to Danielle@corporatejobbank.com


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