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CUSTOMER SERVICE REP M-F 8AM-4:30PM $18-$22/HR DOE

Tolleson, AZ 85353

Posted: 09/13/2022 Employment Type: TempToFT Industry: Customer Service Job Number: 1614832

Job Description

Customer Service Rep
Skills:
MUST HAVE Customer service in a Manufacturing capability

Requirements:
  • MUST HAVE Customer service in a Manufacturing capability
    • High school diploma or equivalent.
    • Minimum one (1) year related experience.
    • Working knowledge of Microsoft Office applications - Word and Excel.
    • Excellent communication skills, both verbally and in writing.
    • Excellent problem-solving skills.
    • Possess an energetic, outgoing, and friendly demeanor.
    • Self-motivated and self-directed.
    • Strong listening and presentation skills.
    • Ability to multi-task, prioritize, and manage time effectively.

Duties:
  • Review, process and confirm orders received from customers daily in order to place orders for production and to release closures for shipment.
    • Prepare inventory reports and planned production reports for our customers.
    • Review credit conditions and resolve payment discrepancies to ensure material availability for customers' requirements.
    • Communicate and interface with customers and sales managers.
    • Create customs paperwork for international shipments.
    • Report on old age/slow moving inventory and review with sales manager.
    • Enter issues as reported by the customers to alert the plant of a problem, and to promptly resolve the issue.
    • Request/submit new artwork and color matches to Design Services and send completed artwork to customers for approvals.
    • Prepare and report month-end shipments to the customers and sales manager.
    • Update the forecasting system with the most up-to-date customer requirements and shipping information available for assigner customers

Shift:
  • M-F 8am-4: 30pm
  • Temp to Hire

Pay:
$18 - $22 per hour

Location:
City: Tolleson
State: AZ
Zip Code: 85353

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